Privacy Policy

Rockwell Information Services Pty Ltd (“Rockwell”) respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. Any of your personal information is kept in accordance with The Australian Privacy Principles (Schedule 1 of the Privacy Act 1988 (Cth)) and the EU General Data Protection Regulation (GDPR).

This Privacy Policy applies to our collection, use and disclosure of personal data received via the following channels:

  • This website or other products, software and programs that we operate and where we post a direct link to this Policy; and
  • Face-to-face, phone, email or through other business interactions with representatives of our customers, vendors or other businesses interested in our products and services.
Collection of personal information or data

Rockwell collects and stores personal information and data about you which may come from personal information that you enter on our website, online forms or information provided to us in any other way, such as by phone, written form, email, or other means.

Your personal information may include information about your –

  • Name
  • Employer and Job Role
  • Contact details such as email address, postal address and phone contacts

If you choose not to provide your personal information, it may restrict our capacity to perform our intended functions.

Children under the age of 13

Our website and our services are not intended for children under 13 years of age, and children under the age of 13 are not permitted to provide any personal information to us or via our website or services. We do not knowingly collect personal information from children under the age of 13. If you are under 13, we require you not to use or provide any information on our website or on or through our services. If it becomes apparent that we have collected personal information from a child under 13 years of age, we will delete it. If it is your view that we may have personal information from or in respect of a child under the age of 13, please contact us immediately.


We may use Cookies and other technologies to recognise you when you visit the site and collect the information described above. Cookies are pieces of information that a website transfers to your computer for record keeping purposes. They do not personally identify you, but they do identify your unique browsers signature. If you do not wish to receive any cookies, then you can go to the preferences section of your browser and turn them off.

Linking to other websites or third party content

If our website links to any external websites or resources which are not owned or operated by Rockwell., this does not constitute endorsement by Rockwell of that content or anything else contained within that linked or external website. We are not responsible for the content on, and the privacy statements pertaining to these external sites. You should read the Privacy Policy of these third party sites to find out how they handle your personal information.

Storage of your personal information

Rockwell will generally store your information in Google Cloud Platform, or such other hosting facility as Rockwell may in our discretion determine.

How we might use or share your personal information

We only collect and use personal information for the purposes for which it was provided to us; or as permitted or required by law. By providing your personal information to us, you consent to the use of this information by us:

  • to send you from time to time, marketing and promotional material. If you would like to discontinue this service, you can contact us and we will take you off our distribution list.
Legal basis for processing your personal data

The legal basis upon which we process your data is the provision of your consent by accessing our web-site and providing your personal information. If you withdraw your consent in writing to us, then to the extent permitted by all relevant laws we will cease to store and process your data.

Disclosure of your personal information

We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, contractors or subcontractors, in so far as reasonably necessary for the purposes set out in this policy. Personal information is only supplied to a third party when it is required for the delivery of ou

We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding, or in response to a law enforcement agency request.

We may also use your personal information to protect the legal rights, property, safety, trademark, or copyright of Rockwell, its customers, or third parties.

Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside Australia, outside the EU, or outside of your home country.

We will ensure that any entity that receives your data, whether having been processed or otherwise, is contractually obliged to us to provide an appropriate level of data privacy protection in respect of your data.

If there is a change of control of our business, or a sale of business assets, we reserve the right to transfer to the extent permissible by law our user databases, together with any personal information and non personal information contained in those data bases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith, and where required by any of the above circumstances.

By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding the handling of your personal information, but you acknowledge that we will not be liable to you for any breach of any privacy obligations by these parties.

Our websites may link to third party websites which are not owned or operated by Rockwell. We are not responsible for the content on, and the privacy statements pertaining to these external sites. You should read the Privacy Policy of these third party sites to find out how they handle your personal information.

Protecting your personal information

Rockwell is committed to ensuring that the information you provide to us is secure.

In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure. For example, we have security procedures for access to our premises; hard copies of personal information are shredded at the conclusion of contracts; IT security procedures including password protection, Adobe stamps to ensure credit card details are not visible on computers; firewalls and other site monitoring procedures. We also take reasonable steps to train our staff and contractors on data security, and conduct regular security reviews.

However, data protection measures are never completely secure, and despite the measures that we have put in place, we cannot absolutely guarantee the security of your personal information.

Access to your personal information

You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth), or any other applicable legislation. If you would like a copy of the information that we hold about you or you would like to correct or delete any of the information we hold about you, please email us at [email protected]


If you would like to make a complaint because of a breach of this Policy, or our procedures in relation to protecting your personal information; you can email your complaint to [email protected] setting out the details of your complaint and supporting evidence. We take this matter seriously and will quickly investigate the complaint and respond to you. Where you feel that we have not dealt with your complaint sufficiently, you can then complain to the Australian Privacy Commissioner.

Changes to Privacy Policy

This Privacy Policy is effective 5thSeptember 2018 and please be aware that we may change part, or all of our Privacy Policy, at any time. Any changes made will be effective immediately and your continued use of our services, constitutes acceptance of the revised Policy.

If you would like further information regarding our Privacy Policy, you can contact us directly at:

Privacy Officer
Rockwell Information Services Pty Ltd
Suite 608
90 George St
Hornsby NSW 2077